Dublin City Council invited Crosscare to deliver a ‘cold weather response’ Night Service to the growing number of people sleeping rough on the streets, in particular to younger men (over 18yrs) who misuse drugs.
The Night Service initially opened in Amiens Street on 16th December 2005 to run for a period of six months, with referrals by the Dublin City Council Night Bus.
In 2006, Dublin City Council asked Crosscare to maintain the service throughout the year, and so Amiens Street Night Service opened all year round until 7th August 2011.
Amiens Street Night Service originally operated from 10pm to 10am, and offered a food service, laundry, showers and personal lockers. Amiens Street Night Service also made one emergency bed available to Simon Rough Sleepers’ Team.
What We Do
On the 8th August 2011, Under the Pathways to Home Model (New configuration of support services in the Dublin area) Amiens Street changed its purpose and function to become Amiens Street TEA (Temporary Emergency Accommodation). Amiens Street TEA now provides a 24 hour service, providing accommodation and support for both male and females with either low to no support needs, that is, those that primarily have a housing need and do not require any ‘programme type supports’. This is the first TEA service of its kind in the new reconfiguration of homeless service in the Dublin region.
The residents that avail of Amiens Street TEA will have been assessed by the CPS –Capel Street as having no significant support requirements and mainly just require housing. All residents will receive a keyworker who will help them to complete a Holistic Needs Assessment (HNA) on arrival to the service and from this their keyworker will draw up a support plan with the resident, in the hope of securing them long term accommodation and identifying supports to put in place that will lower the likelihood of the person becoming homeless again in the future. Amiens Street TEA work in conjunction with a number of outside agencies such as DCC, Threshold, Focus Ireland, Simon, CDVEC Foundations Project and have a Re-Settlement Officer based in Amiens Street.
Amiens Street staff aim to manage and deliver programmes that address addictions, self-confidence & motivational thinking, changing problem behaviour, cookery, goal setting and minding your mental health.
To provide the men & women who use our service with a high quality level of accommodation and support, through key working/resettlement supports, to find their own accommodation and live independently. To ensure they have adequate supports in place when they move out so they can live independently and lower the risk of those people returning to homelessness. The vision has come through Crosscare and our stakeholders DCC in providing the best supports and accommodation available and strive to reach what is set out in the Pathways to home and Crosscare ethos.
In 2002, Dun Laoghaire Rathdown County Council invited Crosscare to provide an emergency ‘cold weather’ response to the homeless situation in Dun Laoghaire. The Crosscare Night Shelter was initially located in metal cabins on Tivoli Road, on a site owned by the HSE.
While the conditions were less than adequate, the service was warm and welcoming and it proved to be a very popular option for homeless persons in the area. In 2004 Crosscare opened a Day Service at 1 Bentley Villas, Dun Laoghaire, which was an end of row terraced house that had a large garden.
Crosscare understood and believed that the facilities from which it provided services to homeless people in Dun Laoghaire were not good enough and sought agreement from stakeholders to develop innovative accommodation. Crosscare paved the way for others to follow in transforming the site of 1 Bentley Villas into something much more radical – a five story, state of the art facility – Bentley House. Bentley House provides high quality apartment style accommodation for up to 35 homeless persons.
Bentley House opened its doors to service users in December 2006, but was officially opened on September 5th by the Cathaoirleach of Dun Laoghaire Rathdown County Council, Denis O’Callaghan.
In 2007 Bentley House received an award from The Irish Council for Social Housing – Community Housing Award for excellence in design, management and community development.
What We Do
Bentley House Supported Temporary Accommodation (STA) offers accommodation to persons with complex support needs, including drug and alcohol dependency, mental ill health, ex-offenders, young persons leaving care. Service users complete an holistic assessment of their needs upon entry, from this staff draw up a support plan and try to map the individuals way through whatever brought them to homelessness and ultimately to secure long term accommodation.
Staff at Bentley House manage and deliver programmes that address addictions, self-confidence & motivational thinking, changing problem behaviour, cookery, individual psychotherapy, goal setting, minding your mental health as well as keyworking and support planning.
We work closely with other stakeholders and link in our service users with services and main stream services like GP’s, primary and secondary health care services, Access Housing and settlement support services.
To contact Crosscare at Bentley House:
T: 01 284 5148 / 01 230 3682
F: 01 284 4736
In May 2011 Crosscare took over Haven House which was supported accommodation for women and children ran by the HSE. They set up Supported Temporary Accommodation which provided supported accommodation for up to six months for homeless adults with complex needs. We provided permanent six month beds for 61 adults, 17 females, and 44 men. We provided an additional 20 emergency one night beds that were referred in by the night bus.
In August 2011 we phased out the emergency beds and provided eighty two permanent six month beds, our aim is to reduce our numbers in the coming months, beds will only be decommissioned when our clients have positive move on into independent living. Our aim is to empower individuals to live independently in the future by equipping them with independent living skills with the support of onsite staff.
Crosscare Haven house place the client at the heart of the service, where all work and supports is tailored to meet their individual needs.
What We Do
Haven House Supported Temporary Accommodation (STA) offers accommodation to persons with complex support needs, including drug and alcohol dependency, mental ill health, ex-offenders, young persons leaving care. Service users complete an holistic assessment of their needs upon entry, from this key workers draw up a support plan and try to map the individuals way through whatever brought them to homelessness and ultimately to secure long term accommodation.
We work closely with other stakeholders and link in our service users with services and main stream services like GP’s, primary and secondary health care services, Housing support services and settlement support services.
To contact Crosscare at Haven House: