Dublin City Council invited Crosscare to deliver a ‘cold weather response’ Night Service to the growing number of people sleeping rough on the streets, in particular to younger men (over 18yrs) who misuse drugs.

The Night Service initially opened in Amiens Street on 16th December 2005 to run for a period of six months, with referrals by the Dublin City Council Night Bus.

In 2006, Dublin City Council asked Crosscare to maintain the service throughout the year, and so Amiens Street Night Service opened all year round until 7th August 2011.

Amiens Street Night Service originally operated from 10pm to 10am, and offered a food service, laundry, showers and personal lockers. Amiens Street Night Service also made one emergency bed available to Simon Rough Sleepers’ Team.

What We Do

On the 8th August 2011, Under the Pathways to Home Model (New configuration of support services in the Dublin area) Amiens Street changed its purpose and function to become Amiens Street TEA (Temporary Emergency Accommodation). Amiens Street TEA now provides a 24 hour service, providing accommodation and support for both male and females with either low to no support needs, that is, those that primarily have a housing need and do not require any ‘programme type supports’. This is the first TEA service of its kind in the new reconfiguration of homeless service in the Dublin region.

The residents that avail of Amiens Street TEA will have been assessed by the CPS –Capel Street as having no significant support requirements and mainly just require housing. All residents will receive a keyworker who will help them to complete a Holistic Needs Assessment (HNA) on arrival to the service and from this their keyworker will draw up a support plan with the resident, in the hope of securing them long term accommodation and identifying supports to put in place that will lower the likelihood of the person becoming homeless again in the future. Amiens Street TEA work in conjunction with a number of outside agencies such as DCC, Threshold, Focus Ireland, Simon, CDVEC Foundations Project and have a Re-Settlement Officer based in Amiens Street.

Amiens Street staff aim to manage and deliver programmes that address addictions, self-confidence & motivational thinking, changing problem behaviour, cookery, goal setting and minding your mental health.


To provide the men & women who use our service with a high quality level of accommodation and support, through key working/resettlement supports, to find their own accommodation and live independently. To ensure they have adequate supports in place when they move out so they can live independently and lower the risk of those people returning to homelessness. The vision has come through Crosscare and our stakeholders DCC in providing the best supports and accommodation available and strive to reach what is set out in the Pathways to home and Crosscare ethos.  

Amiens Street